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Functional Support

Expand your capacity.

CxORE’s integrated Business Process Services (iBPS) enables organizations to focus on their core competencies and mission by taking responsibility for critical business services. We provide turn-key Support across six interconnected functional areas:  Administration, AccountingHuman ResourcesFinanceTechnology, and Customer Experience. All services are available and configurable to flex with an organization’s needs while maintaining consistency in times of change.

Administration 

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General Support
Supporting general needs as well as the strategy, planning, and research associated with administration
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Communications

Facilitating internal and third-party communications, announcements, and other non-social media communications
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Process Improvement

Facilitating workflow creation, process improvements, implementations, and documentation
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Document Administration

Generating, administering, and processing, agreements, contracts, and grants. Includes document storage and management
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Processing

Agent

Providing address of record, mail processing, check processing, and forwarding
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Coordinating insurance needs, assistance with renewals, certificate management, and annual filings
Risk & Compliance
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Identifying and tracking physical assets, who they are assigned to and/or their location

Asset Tracking

Administration is an organization’s backbone, yet administrative tasks take precious time away from revenue related activities and mission pursuit.  CxORE’s cross-functional teams solve this problem by consolidating experienced people, proven processes, tested technology, and countless resources into a unified offering designed to support your organization’s administrative needs.

 

Accounting 

Although access to real-time accounting information is critical to establishing and maintaining an organization’s financial health, most organizations struggle with this fundamental business priority.  CXORE’s accounting services integrate best-in-class financial applications with process automation and knowledgeable experts focused on delivering accurate and timely accounting information to support sound financial decisions.

 
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General Support
Supporting general needs as well as the strategy, planning, and research associated with Accounting
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A/P & A/R

Creating, issuing, tracking, and recording invoices and payments through electronic processing systems
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Project/Grant Tracking

Tracking, coding, and reporting of project funds and/or grant transactions
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Bookkeeping

Recording of financial transactions including purchases, sales, receipts, payments, and reporting
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Expense Management

Tracking and processing organizational spend and employee reimbursements
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Performing weekly review and reconciliation of financial accounts, transactions, and reporting
Reconcilliations
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Working with existing accounting professionals to ensure a cohesive team and timely information

CPA Interface

Human Resources

Employees are the most critical and precious asset of any organization.  CxORE offers a range of services designed to maintain multi-jurisdictional compliance while proactively serving the needs of your employees and contractors.  An assigned HR manager and team of support professionals will integrate the services you are receiving from multiple providers into a seamless managed service.

 
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General Support
Supporting general needs as well as the strategy, planning, and research associated with Human Resources
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Multi-State Administration

Coordinating state registrations, payroll compliance and reporting, and employee support
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Payroll Coordination

Coordinating payroll processing, reporting, troubleshooting, and third-party management
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Compliance & Regulatory

Developing, implementing, and managing employee programs, policies, handbooks, and regulatory compliance
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Recruiting, onboarding, retaining, offboarding, and support; including  compensation and performance programs
Employee Lifecyle
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Insurance Coordination

Coordinating policy needs and requirements, broker relationships, reporting, and claims management
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Managing procurement and administration of benefits, policies, reporting, and  employee interaction

Benefits Coordination

Finance

 

Finance is the forward-looking function of an organization that is critical to long-term success. CxORE’s experienced finance team acts as an extension of your organization and delivers insightful financial and business expertise. We rely on current and historical financial performance to model, forecast, and guide organizations in the pursuit of their full potential.

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General Support
Supporting general needs as well as the strategy, planning, and research associated with Finance
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Budgeting

Creating budgets that integrate, track and report on actual results to budget performance
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Analytic & Reporting

Analyzing data to gain valuable financial insights, identify process improvements, and manage risk
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Scenario Modeling

Modeling financial outcomes based on multiple variables and risk in support of critical decisions
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Forecasting

Analyzing current and historical financial data in support of cash flow, budget, revenue, and expense predictions
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Deploying purchasing systems aligned with need, supplier sourcing, and negotiated spend
Purchasing
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CPA/Tax Coordination

Interfacing with CPA and tax professionals to provide cohesive and streamlined interactions

Technology 

 

CxORE’s technology application services simplify, size and secure industry leading cloud applications to support dispersed workforces, capture greater efficiencies and deliver process automation.  We help organizations avoid frustrating technology issues that cause disruptions, hinder growth, and absorb valuable leadership time.

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General Support
Supporting general needs as well as the strategy, planning, and research associated with technology
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SaaS Selection & Implementation

Guiding and implementing the selection of applicable software, including process documentation
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SaaS Integration & Automation

Integrating leading SaaS software applications, password management and SSO solutions
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Managed Services Coordination

Sourcing and coordination of IT support, SaaS providers and helpdesk resources
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SaaS Provisioning & Management
Provisioning SaaS programs to employees, tracking licenses, providing access and user support

Customer Success

 

CxORE relieves the pressure of building and running a Customer Experience unit with a turn-key solution spanning from development to staffing for service-based and/or health-oriented applications. We leverage our Success Model to deliver solutions that are simple, eloquent, and cost-effective in a fraction of the time usually incurred.

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Develop
Co-creating a customer experience application that supports your specific use case
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Deploy

Operationalizing the developed application allowing you to run it or having us run it for you
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Staffing

Providing the team that supports both direct and indirect talent needs
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Systems

Utilizing and configuring off-the-shelf SaaS products to fulfill technology needs
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Processes
Engaging our process management system to document and provide repeatable functions