Support
Integrated Leadership and Business Services
CxORE’s integrated Business Services Group enables organizations to focus on their core competencies and mission by taking responsibility for critical business services. We provide turn-key Leadership and Support across six interconnected functional areas: Administration, Accounting, Human Resources, Finance, Technology, and Customer Experience. All services are available and configurable to flex with an organization’s needs while maintaining consistency in times of change.
Administration
General Support
Supporting general needs as well as the strategy, planning, and research associated with administration
Communications
Facilitating internal and third-party communications, announcements, and other non-social media communications
Process Improvement
Facilitating workflow creation, process improvements, implementations, and documentation
Document Administration
Generating, administering, and processing agreements, contracts, and grants. Includes document storage and management
Processing
Agent
Providing address of record, mail processing, check processing, and forwarding
Coordinating insurance needs, assistance with renewals, certificate management, and annual filings
Risk & Compliance
Identifying and tracking physical assets, who they are assigned to and/or their location
Asset Tracking
Administration is an organization’s backbone, yet administrative tasks take precious time away from revenue-related activities and mission pursuit. CxORE’s cross-functional teams solve this problem by consolidating experienced people, proven processes, tested technology, and countless resources into a unified offering designed to support your organization’s administrative needs.
Accounting
Although access to real-time accounting information is critical to establishing and maintaining an organization’s financial health, most organizations struggle with this fundamental business priority. CXORE’s accounting services integrate best-in-class financial applications with process automation and knowledgeable experts focused on delivering accurate and timely accounting information to support sound financial decisions.
General Support
Supporting general needs as well as the strategy, planning, and research associated with Accounting
A/P & A/R
Creating, issuing, tracking, and recording invoices and payments through electronic processing systems
Project/Grant Tracking
Tracking, coding, and reporting of project funds and/or grant transactions
Bookkeeping
Recording of financial transactions, including purchases, sales, receipts, payments, and reporting
Expense Management
Tracking and processing organizational spend and employee reimbursements
Performing weekly reviews and reconciliation of financial accounts, transactions, and reporting
Reconciliations
Working with existing accounting professionals to ensure a cohesive team and timely information
CPA Interface
Human Resources
Employees are the most critical and precious asset of any organization. CxORE offers a range of services designed to maintain multi-jurisdictional compliance while proactively serving the needs of your employees and contractors. An assigned HR manager and a team of support professionals will integrate the services you are receiving from multiple providers into a seamless managed service.
General Support
Supporting general needs as well as the strategy, planning, and research associated with Human Resources
Multi-State Administration
Coordinating state registrations, payroll compliance and reporting, and employee support
Payroll Coordination
Coordinating payroll processing, reporting, troubleshooting, and third-party management
Compliance & Regulatory
Developing, implementing, and managing employee programs, policies, handbooks, and regulatory compliance
Recruiting, onboarding, retaining, offboarding, and support, including compensation and performance programs
Employee Lifecycle
Insurance Coordination
Coordinating policy needs and requirements, broker relationships, reporting, and claims management
Managing procurement and administration of benefits, policies, reporting, and employee interaction
Benefits Coordination
Finance
Finance is the forward-looking function of an organization that is critical to long-term success. CxORE’s experienced finance team acts as an extension of your organization and delivers insightful financial and business expertise. We rely on current and historical financial performance to model, forecast, and guide organizations in the pursuit of their full potential.
General Support
Supporting general needs as well as the strategy, planning, and research associated with Finance
Budgeting
Creating budgets that integrate, track, and report on actual results to budget performance
Analytic & Reporting
Analyzing data to gain valuable financial insights, identify process improvements, and manage risk
Scenario Modeling
Modeling financial outcomes based on multiple variables and risk in support of critical decisions
Forecasting
Analyzing current and historical financial data in support of cash flow, budget, revenue, and expense predictions
Deploying purchasing systems aligned with need, supplier sourcing, and negotiated spend
Purchasing
CPA/Tax Coordination
Interfacing with CPA and tax professionals to provide cohesive and streamlined interactions
Technology
CxORE’s technology application services simplify, size, and secure industry-leading cloud applications to support dispersed workforces, capture greater efficiencies and deliver process automation. We help organizations avoid frustrating technology issues that cause disruptions, hinder growth, and absorb valuable leadership time.
General Support
Supporting general needs as well as the strategy, planning, and research associated with technology
SaaS Selection & Implementation
Guiding and implementing the selection of applicable software, including process documentation
SaaS Integration & Automation
Integrating leading SaaS software applications, password management, and SSO solutions
Managed Services Coordination
Sourcing and coordination of IT support, SaaS providers, and helpdesk resources
SaaS Provisioning & Management
Provisioning SaaS programs to employees, tracking licenses, providing access and user support
Customer Success
CxORE relieves the pressure of building and running a Customer Experience unit with a turn-key solution spanning from development to staffing for service-based and/or health-oriented applications. We leverage our Success Model to deliver solutions that are simple, eloquent, and cost-effective in a fraction of the time usually incurred.
Develop
Co-creating a customer experience application that supports your specific use case
Deploy
Operationalizing the developed application allowing you to run it, or having us run it for you
Staffing
Providing the team that supports both direct and indirect talent needs
Systems
Utilizing and configuring off-the-shelf SaaS products to fulfill technology needs
Processes
Engaging our process management system to document and provide repeatable functions
